What is ISO 9001:2015?
ISO 9001:2015 is the most commonly used and popular standard for Quality Management Systems (QMS). It is issued by the International Organization for Standardization (ISO) which is a federation of national standard bodies of more than 160 countries that are collectively entrusted with the responsibility of preparing International Standards. The ISO 9001 was first published in 1987.
Why ISO 9001 Certification?
The ISO 9001 family of standards is the international standard that lists out requirements for QMS. It provides a process-oriented approach in order to help organizations to achieve effective quality management. The certification ensures the quality of goods and services of a company and thus provides credibility to the company as compared to its competitors.
Benefits of ISO 9001:2015
Following are the major benefits of ISO 9001:2015 –
Greater Customer Satisfaction: the adoption of ISO 9001:2015 leads to higher customer satisfaction as one of the major quality management principles of the standard is to focus on customer's needs and thereby enhance customer satisfaction.
Improving Public Image and Credibility: it is an internationally acclaimed and accepted standard, when adopted by an organization, surely leads to great improvement in its credibility in the market and also acts as a marketing tool.
Makes Decision Making Evidence-Based: it helps in improving the overall efficiency of the organization by making decision making more evidence-based. It helps the organization to address the risk and opportunities that it faces in the right context and objectives.
Who will adopt this system?
The ISO 9001:2015 QMS applies to any organization, irrespective of its size or industry. From 160 countries (member bodies) of the ISO, over a million organizations have been registered with ISO 9001:2015. It is as useful as a big concern as it is for a small-medium scale industry or concern.
How do we help clients implement ISO 9001 System?
Comparing the existing Quality Management System with the latest ISO 9001 requirements.
Having effective communication both within the organization amongst employees and outside with customers to take their feedback and work on it.
Establishing an implementation team to achieve desired results within the given time frame.
Encouraging the staff and sharing knowledge about ISO 9001.